Frequently Asked Questions (FAQ)
Q: What if I only received part of my order?
A: Some of our items ship out of different warehouses. You will receive a separate shipping notification once the remainder of your items are shipped.
Q: What qualifies for a return, exchange, or refund?
A: Per our return policy, only items that have a quality defect are eligible for a return, exchange, or refund.
Q: How can I return, exchange, or be refunded for my purchase?
A: Please return in new condition to the address below. Please include order number and desired outcome (Exchange/Refund, Etc.). Once received in new condition, we will process your refund or exchange.
CRA
PO BOX 1284
Youngsville, LA
70592
Q: How do I become a brand ambassador?
A: You can apply at the following link:
https://cowboyrevolution.com/pages/brand-ambassador-application
Q: What if I didn't receive an e-mail after applying to become a brand ambassador?
A: Follow the steps below:
- Purchase an item or items using code AMBASS20
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Once you’ve ordered your items please sign up for our ambassador dashboard — https://cowboyrevolution.goaffpro.com/create-account
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Your link and code will be live immediately so that you can share it with your followers and can start making 15% on every order that uses your code! *Discount Code can’t be changed
Bonus:
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We’ll repost your content and we’ll feature you on our page!
